Friday, 2 November 2012
BA9256 CUSTOMER RELATIONSHIPS MANAGEMENT Syllabus for 3rd Sem MBA -Marketing Elective-Third semester - Regulation 2009 - Anna University
BA9256 CUSTOMER RELATIONSHIPS MANAGEMENT Syllabus for 3rd Sem MBA -Marketing Elective-Third semester - Regulation 2009 - Anna University
BA9256 CUSTOMER RELATIONSHIPS MANAGEMENT LT P C
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UNIT I INTRODUCTION
9
Definitions -
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